Our contact details
Name: Tracks and Layers Limited
Address: 126 Broadway, Entrance 2 Metroplex, Salford, M50 2UW
Phone Number: 01612981214
The type of personal information we collect
We currently collect and process the following information:
Name and Email Addresses entered onto our mailing list subscription field
Any other data volunteered into the message field of our contact form
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
To allow us to send you our newsletter
To allow us to respond to any enquiries you may have regarding us our our services
To allow us to better profile our client base and or for targeted marketing purposes.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
(b) We have a legitimate interest
How we store your personal information
Your information is securely stored on our third party service providers such as MailChimp, Clickup, Google Analytics.
We keep your personal information for 3 years and then we will dispose of your information unless you have renewed, resupplied or continued to interact with us during this time in which instance it will be 3 years from the last point of interaction as previously defined. The data will be securely deleted to the extent permitted to us by our service providers.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact email@example.com if you wish to make a request
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk